TERMS AND CONDITIONS

Studio Meret

Date: 18 August 2026

Article 1 – Definitions

In these General Terms and Conditions, the following definitions shall apply:

Studio Meret: the sole proprietorship/business operated by Meret Hansman, trading under the name Studio Meret, established in Weert, the Netherlands, and registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under registration number 42135291.

Client: the natural person or legal entity who commissions Studio Meret to perform an assignment.

Assignment: any agreement between Studio Meret and the Client relating to the provision of creative services, including graphic design, branding, illustration, visual identity development and basic web design.

Agreement: the written or electronic agreement between Studio Meret and the Client, including a quotation, order confirmation or package agreement.

Work: all designs, concepts, illustrations, files, texts, sketches and other creative works produced by Studio Meret in connection with the Assignment.

Additional Work: work that falls outside the scope of the original Assignment or agreed package.

Article 2 – Applicability

1. These General Terms and Conditions apply to all quotations, assignments, agreements and services provided by Studio Meret, unless otherwise agreed in writing.

2. By placing an order, the Client agrees to these General Terms and Conditions.

3. These General Terms and Conditions are available on the Studio Meret website and will be provided to the Client upon request.

4. Any deviations from these General Terms and Conditions shall only be valid if agreed upon in writing by both Studio Meret and the Client in advance.

5. If any provision of these General Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. In such case, the parties shall consult with one another to agree on a replacement provision that most closely reflects the original intention.

Article 3 – Quotations and Offers

1. All quotations issued by Studio Meret are non-binding, unless otherwise stated in the quotation.

2. A quotation shall include a description of the services, the agreed package or hourly rate, any additional costs and the expected schedule.

3. Studio Meret’s standard hourly rate is €45.00 per hour excluding VAT, unless otherwise agreed in writing.

4. Studio Meret also offers various creative packages. The content, price and terms of each package shall be confirmed to the Client in writing in advance.

5. A package price applies exclusively to the services and deliverables explicitly included in the relevant package.

6. Services falling outside the scope of the package shall be considered Additional Work and will be charged separately at the applicable hourly rate of €45.00 excluding VAT, unless a different price has been agreed in writing in advance.

7. Obvious errors or mistakes in quotations, including clear typographical, calculation or pricing errors, shall not be binding on Studio Meret.

Article 4 – Formation of the Agreement

1. An Agreement is formed once the Client has accepted the quotation, order confirmation or package in writing or electronically and Studio Meret has confirmed the Assignment.

2. Studio Meret may refuse an Assignment if, in its reasonable opinion, there are legitimate grounds for doing so.

3. The scope and content of the Assignment shall be determined by the quotation, order confirmation and any additional written agreements.

Article 5 – Deposit and Payment

1. Studio Meret may charge a starting fee or deposit for assignments. The amount and payment date shall be stated in advance in the quotation or order confirmation.

2. Studio Meret may make the commencement of the work conditional upon receipt of the agreed starting fee or deposit.

3. The remaining balance shall be invoiced in accordance with the payment terms stated in the quotation or order confirmation.

4. Invoices must be paid within 14 days of the invoice date, unless otherwise agreed in writing.

5. If the Client fails to make payment on time, Studio Meret shall be entitled to suspend the work until full payment has been received.

6. Any reasonable costs incurred by Studio Meret in collecting overdue payments may be charged to the Client to the extent permitted by law.

Article 6 – Performance of the Assignment

1. Studio Meret shall perform assignments to the best of its knowledge, ability and professional expertise.

2. Studio Meret shall retain creative freedom in carrying out the Assignment, unless specific guidelines have been agreed upon in writing in advance.

3. The Client is responsible for providing all information, texts, images, logos, brand guidelines and other materials required for the performance of the Assignment accurately and on time.

4. If required information or feedback is not provided on time, the agreed schedule may be adjusted accordingly.

5. Delivery times and schedules provided by Studio Meret are indicative, unless a binding deadline has been explicitly agreed upon in writing.

Article 7 – Feedback and Revision Rounds

1. The number of included revision rounds shall be determined in advance for each package or Assignment.

2. A revision round consists of one consolidated response from the Client regarding the submitted design.

3. Feedback provided across multiple separate moments may be considered multiple revision rounds.

4. Additional revision rounds or changes outside the agreed package shall be charged as Additional Work at €45.00 per hour excluding VAT, unless otherwise agreed.

5. Major changes to an already approved concept may be considered a new Assignment or Additional Work.

6. Once a design has been approved by the Client in writing or electronically, the relevant part of the Work shall be considered final.

Article 8 – Additional Work and Services

1. Services that are not included in the original Assignment or selected package shall be considered Additional Work.

2. Additional Work may include, but is not limited to:

   • Additional designs or concepts;

   • Additional revision rounds;

   • Additional illustrations;

   • Additional pages or applications;

   • Changes made after approval;

   • Additional file formats;

   • Print production support;

   • Additional social media materials;

   • Rush work;

   • Work resulting from changes to the Client’s requirements.

3. Additional Work shall be carried out after approval by the Client, unless it concerns a minor additional task that can reasonably be considered necessary for the execution of the Assignment.

4. Additional Work shall be charged at €45.00 per hour excluding VAT, unless a fixed price has been agreed upon in advance.

Article 9 – Packages

1. Studio Meret offers various creative packages.

2. The content of a package shall be determined by the description applicable at the time of purchase or order confirmation.

3. Unused components of a package cannot automatically be exchanged for a refund, discount or other services, unless Studio Meret agrees to this in writing.

4. Services falling outside the package shall be invoiced separately.

5. Studio Meret may change its packages and prices for new assignments. Confirmed assignments shall be carried out at the price and under the terms agreed upon at the time the Agreement was concluded.

Article 10 – Cancellation and Termination

1. If the Client cancels an Assignment after the Agreement has been concluded, Studio Meret shall be entitled to payment for all work already performed and costs already incurred.

2. If a starting fee or deposit has been agreed upon, this amount will generally be set off against the work performed and costs incurred.

3. If the Client terminates the Assignment before it has been fully completed, all work performed up to that point and any costs incurred shall be invoiced.

4. In the event of prolonged inactivity due to the Client failing to provide information, materials or feedback, Studio Meret may suspend or terminate the Assignment.

5. Upon termination of the Assignment, the Client’s payment obligations for work already performed shall remain in force.

Article 11 – Copyright and Intellectual Property

1. All designs, concepts, sketches, illustrations, visual identities, logos, texts and other creative works created by Studio Meret shall remain the property of Studio Meret and are protected by copyright, unless otherwise agreed in writing.

2. The mere fact that the Client has paid for a design does not automatically transfer copyright ownership.

3. Following full payment, the Client receives the right to use the final delivered Work for the purpose for which it was designed, unless otherwise agreed in writing.

4. The Client may not modify the Work, have it modified, resell it, have it redesigned or use it for purposes other than those for which the right of use was granted without the prior written permission of Studio Meret, insofar as such use is not expressly permitted.

5. Any transfer of copyright or grant of an exclusive licence shall be agreed upon separately and in writing.

6. Source files, working files and editable files, such as Adobe Illustrator, Photoshop or InDesign files, shall only be provided if this has been agreed upon in writing in advance.

7. Unselected concepts, sketches and designs shall remain the property of Studio Meret and may not be used by the Client or third parties.

8. The right of use shall only commence once the Client has fully complied with all payment obligations.

Article 12 – Client Materials

1. The Client warrants that all texts, images, logos, photographs, fonts and other materials supplied by the Client may be used lawfully.

2. The Client shall indemnify Studio Meret against third-party claims arising from the use of materials supplied by the Client for which no valid permission or licence exists.

3. Studio Meret shall not be responsible for errors or issues resulting directly from incorrect, incomplete or unlawfully supplied materials.

Article 13 – Portfolio and Promotional Use

1. Studio Meret shall have the right to include completed assignments in its portfolio, website, social media and other promotional materials.

2. This may include displaying the Client’s name and the completed Work.

3. If the Client informs Studio Meret in writing in advance that a project is confidential or may only be made public after a certain date, Studio Meret shall take this into account.

4. Work that has not yet been made public by the Client shall not be published before this is permitted under the agreed arrangements.

Article 14 – Third Parties and External Costs

1. If external parties are used for an Assignment, such as printers, photographers, copywriters, programmers, font suppliers or other service providers, their costs shall be charged separately to the Client, unless otherwise agreed.

2. Studio Meret shall not be responsible for delays, errors or damage directly caused by external parties over whom Studio Meret has no control.

3. The final quality of printed materials may depend on the materials, printing technique, colour profiles and settings used by the selected printer.

4. Studio Meret does not provide physical shipping services, unless a separate agreement has been made in writing in advance.

Article 15 – Printing and Colour

1. Studio Meret may provide print-ready files when this is included in the Assignment.

2. Studio Meret shall not be responsible for colour differences between the design displayed on a screen and the final printed product.

3. If the Client places an order directly with a printer, the Client is responsible for checking and approving the final proof, unless Studio Meret has explicitly agreed in writing to provide full print production support.

Article 16 – Confidentiality

1. Studio Meret shall handle confidential information received from the Client in connection with an Assignment with due care.

2. Information shall not be shared with third parties unless this is necessary for the execution of the Assignment or Studio Meret is legally required to do so.

3. This obligation does not apply to information that is already publicly available or has been lawfully obtained from third parties.

Article 17 – Liability

1. Studio Meret shall perform its services carefully and professionally.

2. Studio Meret shall only be liable for direct damage that is the direct result of an attributable failure in the performance of the Assignment, insofar as such liability cannot be excluded by law.

3. Studio Meret shall not be liable for indirect damage, consequential loss, loss of turnover, loss of profits, missed opportunities or reputational damage, insofar as permitted by law.

4. Studio Meret shall not be liable for damage resulting from incorrect or incomplete information provided by the Client or from the use of the delivered Work in a manner other than agreed.

5. If Studio Meret is liable, its liability shall, insofar as legally permitted, be limited to the amount invoiced for the relevant Assignment, with a maximum equal to the amount paid out by Studio Meret’s liability insurance in the relevant case.

Article 18 – Force Majeure

1. Studio Meret shall not be required to fulfil an obligation if it is prevented from doing so by circumstances that cannot reasonably be attributed to Studio Meret.

2. Force majeure may include, but is not limited to: illness, technical failures, internet outages, power failures, disruptions involving software providers, serious computer problems, fire, government measures and other circumstances beyond the reasonable control of Studio Meret.

3. During a period of force majeure, work and deadlines may be suspended.

Article 19 – Complaints

1. Complaints regarding the performance of an Assignment must be reported to Studio Meret in writing as soon as possible after the issue has been discovered.

2. The Client must provide Studio Meret with a reasonable opportunity to assess the reported issue and, where reasonably possible, remedy it.

3. A complaint does not automatically suspend the Client’s payment obligation.

Article 20 – Amendments to the General Terms and Conditions

1. Studio Meret reserves the right to amend these General Terms and Conditions.

2. For Agreements already concluded, the terms and conditions applicable at the time the Agreement was concluded shall remain in force, unless the parties agree otherwise in writing or the law provides otherwise.

3. The most current version of the General Terms and Conditions shall be made available through the Studio Meret website.

Article 21 – Governing Law and Disputes

1. All Agreements between Studio Meret and the Client shall be governed exclusively by Dutch law.

2. The parties shall make every effort to resolve any dispute through mutual consultation first.

3. If the parties are unable to reach a mutual agreement, the dispute shall be submitted to the competent court in accordance with the applicable statutory rules.

Article 22 – Final Provision

These General Terms and Conditions have been drawn up for the services provided by Studio Meret and apply to assignments relating to graphic design, branding, illustration and related creative services.

Studio Meret

Meret Hansman

Vrakkerstraat 90

6002 AX, Weert

Chamber of Commerce No.: 42135291

VAT No.: NL005524186B40

contact@studiomeret.nl

www.studiomeret.nl

Hourly rate: €45.00 excluding VAT

Date: 18 August 2026